Your business is nothing without your customers! So, why do so many companies fail to understand the importance of GREAT customer service and being open to hearing ALL customer complaints? TIPS TO HANDLE CUSTOMER CONCERNS: 1.Understand that KNOWLEDGE is KEY! Open your mind to hearing what your customers are saying about your service. LISTEN to… Read more »
HAVING A CHAMBER OF COMMERCE MEMBERSHIP CAN HELP YOUR BUSINESS!
Every day I am asked by local companies how they can increase business and still cut costs on advertising. There is no magic formula to getting new customers, but there is something that will help your business and give you the lift you need during this interesting economy…..join and be ACTIVE in your local chamber… Read more »
Welcome
Welcome to the Purple Diamond blog. What is Purple Diamond? Purple Diamond is a marketing coaching and advertising agency committed to the success of small to mid size businesses. From coaching clients on having a clear message, to placing effective advertising and teaching sales techniques that get results, Purple Diamond offers a unique solution without… Read more »
