Tips on Customer Service Archives - Purple Diamond Marketing http://purplediamondmarketing.com Thu, 06 Sep 2012 13:36:57 +0000 en-US hourly 1 33230047 Customer Loyalty Thumbs Up! http://purplediamondmarketing.com/customer-loyalty-thumbs-up/ http://purplediamondmarketing.com/customer-loyalty-thumbs-up/#respond Thu, 06 Sep 2012 13:36:57 +0000 http://purple-diamond.net/?p=512 How does a small business compete with larger businesses that have more money and a greater ability to discount their prices….CUSTOMER SERVICE! The best marketing tip I can offer a small business is to create a strong and consistent customer loyalty program that stands out from the rest and gets a thumbs up.  This doesn’t... Read more »

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]]> http://purplediamondmarketing.com/customer-loyalty-thumbs-up/feed/ 0 512 TIPS TO HANDLE CUSTOMER CONCERNS http://purplediamondmarketing.com/tips-to-handle-customer-concers/ http://purplediamondmarketing.com/tips-to-handle-customer-concers/#comments Thu, 08 Oct 2009 12:20:27 +0000 http://purple-diamond.net/blog/2009/10/08/tips-to-handle-customer-concers/ Your business is nothing without your customers! So, why do so many companies fail to understand the importance of GREAT customer service and being open to hearing ALL customer complaints? TIPS TO HANDLE CUSTOMER CONCERNS: 1.Understand that KNOWLEDGE is KEY! Open your mind to hearing what your customers are saying about your service. LISTEN to... Read more »

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